You can purchase themes, check your Xiaomi account and even have service related tickets opened. Neither does the warranty cover normal wear and tear, or damage to any non-Satechi product used in connection with the product.The Xiaomi Mall App is an app found on all Xiaomi smartphones. Warranties do not cover misuse, unauthorized modifications, external causes such as acts of nature or shipping hazards, or damage caused by accident, or abuse of the product. Neither does the warranty cover normal wear and tear, or damage to any non- Satechi product used in connection with the product.įor any other questions or inquiries, please contact us. Warranties do not cover misuse, unauthorized modifications, external causes such as acts of nature or shipping hazards, operation outside of the intended use, or damage caused by accident, or abuse of the product. Ĭustomers outside of the US will be responsible for shipping the defective unit back. Proof of purchase is required and must include item(s), price, date of purchase, and seller. Refunds are limited to the total amount paid.Īll items purchased from Satechi will be replaced at Satechi’s discretion with the same or similar product if found to be defective in materials or workmanship within one year of purchase.International orders will not be refunded for failure to pay import duties, taxes or fees.Satechi will provide a free return shipping label for customers in the US.Items must be in new condition including all accessories and packaging.Refunds will be applied to the original method of purchase. Returns without a valid RMA will not be refunded. Items purchased from Satechi may be returned within 30 days of purchase for a refund of the item price for any reason.Ĭontact us with your order number to receive a Return Authorization N umber (RMA).

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